Book
How to deal with difficult people : smart tactics for overcoming the problem people in your life
Record details
- ISBN: 0857085670 (paperback)
- ISBN: 9780857085672 (paperback)
-
Physical Description:
xi, 196 pages ; 22 cm.
print - Publisher: Hoboken, New Jersey : John Wiley and Sons, Inc., [2015]
Content descriptions
| General Note: | Includes index. |
| Formatted Contents Note: | Introduction -- Dealing with difficult people. Difficult people and their difficult behaviour -- Is it you? -- Communicating with difficult people -- Standing up to difficult people -- Putting it into practice. Dealing with direct hostility -- Dealing with indirect hostility -- Dealing with passive people -- When all else fails. Dealing with impossible people -- Conclusion. |
Search for related items by subject
| Subject: | Interpersonal communication Interpersonal relations Conflict management Interpersonal conflict |
Available copies
- 1 of 1 copy available at Selkirk College.
Holds
- 0 current holds with 1 total copy.
Show Only Available Copies
| Location | Call Number / Copy Notes | Barcode | Shelving Location | Circulation Modifier | Holdable? | Status | Due Date | Courses |
|---|---|---|---|---|---|---|---|---|
| Castlegar Campus Library | BF 637 I48 H384 2015 (Text) | B001698067 | General | Volume hold | Available | - |
| LDR | 03278cam a22003494i 4500 | ||
|---|---|---|---|
| 001 | 118088498 | ||
| 003 | SITKA | ||
| 005 | 20170204215131.0 | ||
| 008 | 140812s2015 nju 001 0 eng | ||
| 010 | . | ‡a2014029780 | |
| 020 | . | ‡a9780857085672 (paperback) | |
| 020 | . | ‡a0857085670 (paperback) | |
| 035 | . | ‡a(SKY)sky262442797 | |
| 040 | . | ‡aDLC ‡beng ‡cDLC ‡erda ‡dSKYRV ‡dCoBoFLC | |
| 042 | . | ‡apcc | |
| 050 | 0 | 0. | ‡aBF637.I48 ‡b.H384 2015 |
| 082 | 0 | 0. | ‡a158.2 ‡223 |
| 100 | 1 | . | ‡aHasson, Gill. |
| 245 | 1 | 0. | ‡aHow to deal with difficult people : ‡bsmart tactics for overcoming the problem people in your life / ‡cGill Hasson. |
| 264 | 1. | ‡aHoboken, New Jersey : ‡bJohn Wiley and Sons, Inc., ‡c[2015] | |
| 300 | . | ‡axi, 196 pages ; ‡c22 cm. | |
| 336 | . | ‡atext ‡btxt ‡2rdacontent. | |
| 337 | . | ‡aunmediated ‡bn ‡2rdamedia. | |
| 338 | . | ‡avolume ‡bnc ‡2rdacarrier. | |
| 500 | . | ‡aIncludes index. | |
| 505 | 0 | . | ‡aIntroduction -- Dealing with difficult people. Difficult people and their difficult behaviour -- Is it you? -- Communicating with difficult people -- Standing up to difficult people -- Putting it into practice. Dealing with direct hostility -- Dealing with indirect hostility -- Dealing with passive people -- When all else fails. Dealing with impossible people -- Conclusion. |
| 520 | . | ‡aGill Hasson shares simple moves that make difficult people less of a problem. It's not about 'understanding' these people and trying to help them change - Gill's not suggesting you can help these people become glorious rays of sunshine - it's about getting them out of your way so they don't hold you back. How to get around these obstacles and reduce your own stress as a result. You'll learn how to control your reactions, choose your battles, and calmly navigate emotionally charged situations. | |
| 590 | . | ‡aFeb2017 ‡5BSQ | |
| 650 | 0. | ‡aInterpersonal conflict. | |
| 650 | 0. | ‡aConflict management. | |
| 650 | 0. | ‡aInterpersonal relations. | |
| 650 | 0. | ‡aInterpersonal communication. | |
| 776 | 0 | 8. | ‡iOnline version: ‡aHasson, Gill. ‡tHow to deal with difficult people ‡dHoboken, New Jersey : John Wiley and Sons, Inc., [2015] ‡z9780857085726 ‡w(DLC) 2014032879. |
| 907 | . | ‡a.b346371053 | |
| 901 | . | ‡a118088498 ‡bSKY ‡c118088498 ‡tbiblio | |
