Book
How to deal with difficult people : smart tactics for overcoming the problem people in your life
Record details
- ISBN: 0857085670 (paperback)
- ISBN: 9780857085672 (paperback)
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Physical Description:
xi, 196 pages ; 22 cm.
print - Publisher: Hoboken, New Jersey : John Wiley and Sons, Inc., [2015]
Content descriptions
| General Note: | Includes index. |
| Formatted Contents Note: | Introduction -- Dealing with difficult people. Difficult people and their difficult behaviour -- Is it you? -- Communicating with difficult people -- Standing up to difficult people -- Putting it into practice. Dealing with direct hostility -- Dealing with indirect hostility -- Dealing with passive people -- When all else fails. Dealing with impossible people -- Conclusion. |
Search for related items by subject
| Subject: | Interpersonal communication Interpersonal relations Conflict management Interpersonal conflict |
Available copies
- 1 of 1 copy available at Selkirk College.
Holds
- 0 current holds with 1 total copy.
Show Only Available Copies
| Location | Call Number / Copy Notes | Barcode | Shelving Location | Circulation Modifier | Holdable? | Status | Due Date | Courses |
|---|---|---|---|---|---|---|---|---|
| Castlegar Campus Library | BF 637 I48 H384 2015 (Text) | B001698067 | General | Volume hold | Available | - |
Gill Hasson has 20 years’ experience teaching and writing on a range of issues to do with personal and professional development, mental health and wellbeing. She is the author of more than 22 books; the bestselling 'Mindfulness', 'Mindfulness Pocketbook', 'Emotional Intelligence' 'Positive Thinking' the Sunday Times bestseller 'How to Deal with 'Difficult People', plus other books on the subjects of resilience, communication skills and assertiveness.
Gill also writes books for children. She's written 8 books in the 'We Can Cope' series, including 'Put Your Worries Away.'
You can contact Gill by email at gillhasson@btinternet.com.
