Book
Hotel operations management / David K. Hayes, Jack D. Ninemeier, Allisha A. Miller.
Record details
- ISBN: 9780134337623
- ISBN: 013433762X
- Physical Description: xix, 595 p. : ill. ; 27 cm
- Edition: Third edition.
- Publisher: Boston : Pearson, [2017]
Content descriptions
| Bibliography, etc. Note: | Includes bibliographical references and index. |
| Formatted Contents Note: | Overview of the hotel industry -- The guest service imperative -- The hotel general manager -- General managers are leaders -- Human resources -- Accounting -- Revenue management -- Sales and marketing -- The front office -- Housekeeping -- Food and beverage -- Property operation and maintenance -- Personal safety and property security -- Franchise agreements and management contracts -- Managing in the global hotel industry. |
Search for related items by subject
| Subject: | Hotel management. |
Available copies
- 1 of 1 copy available at Selkirk College.
Holds
- 0 current holds with 1 total copy.
Show Only Available Copies
| Location | Call Number / Copy Notes | Barcode | Shelving Location | Circulation Modifier | Holdable? | Status | Due Date | Courses |
|---|---|---|---|---|---|---|---|---|
| Castlegar Campus Library | TX 911.3 M27 H39 2016 (Text)
Copy: c. 1
|
B001625027 | General | Volume hold | Available | - |
